Salesforce for Energy & Utilities.
Powering digital transformation in this critical industry.
Everyone at Inardua has experience in Energy & Utilities; from energy retail and utility networks, to waste management, water supply, and emerging sectors such as electric vehicle charging and storage.
We have an in-depth understanding of the complexities and terminology which make up the industry, and we have specific experience delivering solutions to a range of common issues.
In short, we’ll spend less time getting up to speed, and more time working on solutions to deliver your desired outcomes.
Energy retail & supply.
For energy retailers, Salesforce ensures that the needs of your customers and users alike are the cornerstone of your organisation. From quote and registration, to service and great experience; Salesforce will deliver a Single Customer View (SCV) alongside best-in-class efficiency and automation.
With extensive industry experience, we understand the processes which underpin both retail and supply, from industry data flows to metering and change of tenancy requirements.
Energy services & brokers.
Increase revenue through sophisticated and efficient pipeline management.
Prioritise the best leads, and give your sales team all the information they need in one platform. With our custom data model you will be able to manage interactions with partners, clients and 3rd parties alike.
Energy technology & industry bodies.
The energy industry is diversifying its services and delivering innovation at an ever increasing rate.
We understand the complex challenges faced by businesses delivering new products and models to the market - from smart meter data to storage and digital technology.
And with new business models and innovative solutions, comes the need for oversight and regulation. The ability for bodies, NGOs and charities to manage stakeholders, fundraising and programs can be greatly enhanced using Salesforce CRM.
Why Inardua?
With over 10 years’ experience in the industry we know utilities inside out.
We’ve got first hand experience of everything from Product & Proposition, Sales & Marketing, and Customer Experience & Billing, so we understand the full customer journey and the challenges and opportunities at every stage.
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